At Wave, consulting is at the heart of what we do and who we are. Since the late ’90s, our consulting first ideology has empowered us to build a custom solution for each client’s unique needs compared to a generic offering. We work closely with our customers throughout Honolulu, spending assets and time so that we have a total understanding of their pain points and desires and can build a tailored approach to strategic digital transformation.
Back Office Modernization
Your Back Office is the core of your company. If your standards have many bottlenecks, the resulting loss of productivity will have a ripple effect throughout your entire organization. For example, let’s say a company brings on a new client in minutes but requires several weeks to onboard a new employee or vendor. That’s a challenge because both your employees' abilities and your partner’s products play a important role in providing exceptional service to the customer. Therefore, if those pieces are not operating smoothly, your client is ultimately who suffers. Your Front Office can only be as capable as your Back Office, and both must be incorporated in a strategic digital transformation.
Business Intelligence
At Wave, our competence includes a total understanding of your business standards as well as the software that aptly delivers intelligent information. We how to ask the right questions and can define the right input to bring clarity to questions such as:
- What happened?
- When did it happen?
- Why did it happen?
- Who was involved?
- Will it happen again?
- What will happen if we change x or y?
Data Migration
Mapping out a plan is the most important part of a migration. Every migration needs a certain amount of strategic digital transformation of the data moving from the source repository to the destination. Considerations must include mapping metadata, folder structure, search capabilities, and many other aspects that will enable users to find pertinent data. It’s imperative that you take the time to identify the problems you’re having and what is necessary to move ahead.
Intelligent Information Management
It is widely known that the modern business requires several sources to aggregate content whether it’s a CRM, ECM, HCM, or ERP. Regardless of which system you’re using, it contains vital business information and content that is crucial to the success of your business. Both companies and their clients need data from multiple repositories to complete assignments, and this adds additional obstacles if that information is not easily attainable. The traditional method was to combine input into a central location but this approach is not supportable long term as one system can’t govern everything, particularly in some mid-range to large businesses.